A customer left a product review in the seller feedback
A customer left a product review in the seller feedback as well as the product review which is affecting my business tremendously.
I am growing and understanding as a new seller and would like assistance in correcting this issue.
Also can you please check the other negative reviews for removal as well.
@Tatiana_Amazon- I seen you helped in other cases with this same issue can you please help me?
A customer left a product review in the seller feedback
A customer left a product review in the seller feedback as well as the product review which is affecting my business tremendously.
I am growing and understanding as a new seller and would like assistance in correcting this issue.
Also can you please check the other negative reviews for removal as well.
@Tatiana_Amazon- I seen you helped in other cases with this same issue can you please help me?
0 svar
Seller_VpHgFvYLqhWCL
@Joey_Amazon- I seen you helped in other cases as well
Josh_Amazon
Hello @Seller_VpHgFvYLqhWCL,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you have been experiencing with this customer that left a product review in the seller feedback, and your request for feedback removal. In this case, to assist you further here in the forums, it is necessary that you always share additional information so we can have a look further, so can you please give me the order ID, and also, share with me the feedback removal case ID? If you haven't requested the removal of feedback through the feedback manager yet and don't have a case ID, you would need to do that first, so being that the case, you can go to Request removal of feedback.
You can also contact our Support team for more help: Seller Support.
Kind regards,
-Josh
