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Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

273 visningar
23 svar
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user profile
Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

40
273 visningar
23 svar
Svar
23 svar
user profile
Seller_LVZcgxAgZ2xBv
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
Visa posten

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
user profile
Seller_4zBzdtgCyS9EI
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Make sure you are not petting the cat on the bed?

10
user profile
Seller_NMCvUvojw2Gzt
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

I had similar issue, do not expect a solution. I made a different video.

20
user profile
Seller_8ineEp6prq7LQ
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
Följ den här diskussionen om du vill få en avisering om ny aktivitet
user profile
Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

273 visningar
23 svar
40
Svar
user profile
Seller_jrdRfNJB4Mh5e

Rejected my video and NO email reply to my appeal

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

40
273 visningar
23 svar
Svar
user profile

Rejected my video and NO email reply to my appeal

av Seller_jrdRfNJB4Mh5e

I've uploaded a video with a pet bed and a cat for my product detail page. Amazon rejected it saying it has nudity and sexual content. It has not.

Amazon Support Partner asked me to email to Community Help to appeal the rejection. It's been a week but there's no reply at all, not even an email receipt acknowledgment. What could I do?

It takes really too long for Amazon to response to something even simple, to feedback honestly.

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Taggar:Video
40
273 visningar
23 svar
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user profile
Seller_LVZcgxAgZ2xBv
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
Visa posten

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
user profile
Seller_4zBzdtgCyS9EI
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Make sure you are not petting the cat on the bed?

10
user profile
Seller_NMCvUvojw2Gzt
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

I had similar issue, do not expect a solution. I made a different video.

20
user profile
Seller_8ineEp6prq7LQ
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
Följ den här diskussionen om du vill få en avisering om ny aktivitet
user profile
Seller_LVZcgxAgZ2xBv
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
Visa posten

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
user profile
Seller_LVZcgxAgZ2xBv
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

user profile
Seller_jrdRfNJB4Mh5e
Amazon rejected it saying it has nudity and sexual content. It has not.
Visa posten

Wow. A pet bed? Did Amazon's "AI" somehow consider the cat to be nude?

Hope you can get resolution.

30
Svar
user profile
Seller_4zBzdtgCyS9EI
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Make sure you are not petting the cat on the bed?

10
user profile
Seller_4zBzdtgCyS9EI
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Make sure you are not petting the cat on the bed?

10
Svar
user profile
Seller_NMCvUvojw2Gzt
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

I had similar issue, do not expect a solution. I made a different video.

20
user profile
Seller_NMCvUvojw2Gzt
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

I had similar issue, do not expect a solution. I made a different video.

20
Svar
user profile
Seller_8ineEp6prq7LQ
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
user profile
Seller_8ineEp6prq7LQ
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Having faced this issue many many times, let me help you out.

You will NEVER receive help on this issue. You will receive promise after promise, waste hours and hours, and still never reach a resolution. Let me repeat, you will never receive any meaningful help.

Make a new video.

30
Svar
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Hi there @Seller_jrdRfNJB4Mh5e,

I'm sorry you are having difficulties with this video being rejected. I'd like to escalate this issue, can you please provide your most recent Case ID if possible and your Video ID so I can see what I can do from my end? Thank you for your understanding.

-Glenn

10
Svar
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
user profile
Glenn_Amazon
Som svar på: Seller_jrdRfNJB4Mh5es inlägg

Thanks for your details @Seller_jrdRfNJB4Mh5e,

I'm currently appealing these videos on your behalf. As soon as I have updates I will reach out to you here. Thank you for your understanding.

-Glenn

10
Svar
Följ den här diskussionen om du vill få en avisering om ny aktivitet