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Seller_vpnBzp53Sqrcl

Two-Step verification Account Recovery Issue (No response)

Hello @CR_Amazon, @Steve_Amazon Please Help me,

I have lost my phone recently and could not be able to recover both phone number and 2FA Authy App which required for login into account

In an attempt to resolve this issue, I also submitted my passport for Recovery two step verification. Despite multiple attempts, unable to disable the two-step verification, only receiving the following email "Hello, Thank you for your response. Your account is currently under review by the department in charge. We will be reaching out to you via email in the next 24 to 48 business hours. We ask you not to open new accounts because any new orders that you place may be canceled"

Case ID 15066345081

Please help as now I could not log into account to manage order and ads for a week

360 visningar
10 svar
Kontoinställning
Taggar:Verifiering
30
Svar
user profile
Seller_vpnBzp53Sqrcl

Two-Step verification Account Recovery Issue (No response)

Hello @CR_Amazon, @Steve_Amazon Please Help me,

I have lost my phone recently and could not be able to recover both phone number and 2FA Authy App which required for login into account

In an attempt to resolve this issue, I also submitted my passport for Recovery two step verification. Despite multiple attempts, unable to disable the two-step verification, only receiving the following email "Hello, Thank you for your response. Your account is currently under review by the department in charge. We will be reaching out to you via email in the next 24 to 48 business hours. We ask you not to open new accounts because any new orders that you place may be canceled"

Case ID 15066345081

Please help as now I could not log into account to manage order and ads for a week

Kontoinställning
Taggar:Verifiering
30
360 visningar
10 svar
Svar
10 svar
user profile
Seller_rI7BZIczK8iAC
Som svar på: Seller_vpnBzp53Sqrcls inlägg

If you are a UK seller, ask in the UK forum. It seems there the prodecure is a bit different. Whatever I explained to UK sellers, they were never successfull installing and using the authenticator app.

BUT - I see, probably you have another issue because they write

user profile
Seller_vpnBzp53Sqrcl
Your account is currently under review by the department in charge.
Visa posten

You have to wait.

30
user profile
Seller_psWuK9nb1xzEI
Som svar på: Seller_vpnBzp53Sqrcls inlägg

[Moderator Edit: removed inappropriate commentary]

[Moderator Edit: removed personal solicitations]

11
user profile
Micah_Amazon
Som svar på: Seller_vpnBzp53Sqrcls inlägg

Hello @Seller_vpnBzp53Sqrcl,

Thank you for reaching out. My apologies on the frustration that this has caused. I will go ahead and review your case ID 15066345081 and respond back shortly with next steps.

Thank you for your patience.

Cheers,

Micah

31
Följ den här diskussionen om du vill få en avisering om ny aktivitet
user profile
Seller_vpnBzp53Sqrcl

Two-Step verification Account Recovery Issue (No response)

Hello @CR_Amazon, @Steve_Amazon Please Help me,

I have lost my phone recently and could not be able to recover both phone number and 2FA Authy App which required for login into account

In an attempt to resolve this issue, I also submitted my passport for Recovery two step verification. Despite multiple attempts, unable to disable the two-step verification, only receiving the following email "Hello, Thank you for your response. Your account is currently under review by the department in charge. We will be reaching out to you via email in the next 24 to 48 business hours. We ask you not to open new accounts because any new orders that you place may be canceled"

Case ID 15066345081

Please help as now I could not log into account to manage order and ads for a week

360 visningar
10 svar
Kontoinställning
Taggar:Verifiering
30
Svar
user profile
Seller_vpnBzp53Sqrcl

Two-Step verification Account Recovery Issue (No response)

Hello @CR_Amazon, @Steve_Amazon Please Help me,

I have lost my phone recently and could not be able to recover both phone number and 2FA Authy App which required for login into account

In an attempt to resolve this issue, I also submitted my passport for Recovery two step verification. Despite multiple attempts, unable to disable the two-step verification, only receiving the following email "Hello, Thank you for your response. Your account is currently under review by the department in charge. We will be reaching out to you via email in the next 24 to 48 business hours. We ask you not to open new accounts because any new orders that you place may be canceled"

Case ID 15066345081

Please help as now I could not log into account to manage order and ads for a week

Kontoinställning
Taggar:Verifiering
30
360 visningar
10 svar
Svar
user profile

Two-Step verification Account Recovery Issue (No response)

av Seller_vpnBzp53Sqrcl

Hello @CR_Amazon, @Steve_Amazon Please Help me,

I have lost my phone recently and could not be able to recover both phone number and 2FA Authy App which required for login into account

In an attempt to resolve this issue, I also submitted my passport for Recovery two step verification. Despite multiple attempts, unable to disable the two-step verification, only receiving the following email "Hello, Thank you for your response. Your account is currently under review by the department in charge. We will be reaching out to you via email in the next 24 to 48 business hours. We ask you not to open new accounts because any new orders that you place may be canceled"

Case ID 15066345081

Please help as now I could not log into account to manage order and ads for a week

Kontoinställning
Taggar:Verifiering
30
360 visningar
10 svar
Svar
10 svar
10 svar
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user profile
Seller_rI7BZIczK8iAC
Som svar på: Seller_vpnBzp53Sqrcls inlägg

If you are a UK seller, ask in the UK forum. It seems there the prodecure is a bit different. Whatever I explained to UK sellers, they were never successfull installing and using the authenticator app.

BUT - I see, probably you have another issue because they write

user profile
Seller_vpnBzp53Sqrcl
Your account is currently under review by the department in charge.
Visa posten

You have to wait.

30
user profile
Seller_psWuK9nb1xzEI
Som svar på: Seller_vpnBzp53Sqrcls inlägg

[Moderator Edit: removed inappropriate commentary]

[Moderator Edit: removed personal solicitations]

11
user profile
Micah_Amazon
Som svar på: Seller_vpnBzp53Sqrcls inlägg

Hello @Seller_vpnBzp53Sqrcl,

Thank you for reaching out. My apologies on the frustration that this has caused. I will go ahead and review your case ID 15066345081 and respond back shortly with next steps.

Thank you for your patience.

Cheers,

Micah

31
Följ den här diskussionen om du vill få en avisering om ny aktivitet
user profile
Seller_rI7BZIczK8iAC
Som svar på: Seller_vpnBzp53Sqrcls inlägg

If you are a UK seller, ask in the UK forum. It seems there the prodecure is a bit different. Whatever I explained to UK sellers, they were never successfull installing and using the authenticator app.

BUT - I see, probably you have another issue because they write

user profile
Seller_vpnBzp53Sqrcl
Your account is currently under review by the department in charge.
Visa posten

You have to wait.

30
user profile
Seller_rI7BZIczK8iAC
Som svar på: Seller_vpnBzp53Sqrcls inlägg

If you are a UK seller, ask in the UK forum. It seems there the prodecure is a bit different. Whatever I explained to UK sellers, they were never successfull installing and using the authenticator app.

BUT - I see, probably you have another issue because they write

user profile
Seller_vpnBzp53Sqrcl
Your account is currently under review by the department in charge.
Visa posten

You have to wait.

30
Svar
user profile
Seller_psWuK9nb1xzEI
Som svar på: Seller_vpnBzp53Sqrcls inlägg

[Moderator Edit: removed inappropriate commentary]

[Moderator Edit: removed personal solicitations]

11
user profile
Seller_psWuK9nb1xzEI
Som svar på: Seller_vpnBzp53Sqrcls inlägg

[Moderator Edit: removed inappropriate commentary]

[Moderator Edit: removed personal solicitations]

11
Svar
user profile
Micah_Amazon
Som svar på: Seller_vpnBzp53Sqrcls inlägg

Hello @Seller_vpnBzp53Sqrcl,

Thank you for reaching out. My apologies on the frustration that this has caused. I will go ahead and review your case ID 15066345081 and respond back shortly with next steps.

Thank you for your patience.

Cheers,

Micah

31
user profile
Micah_Amazon
Som svar på: Seller_vpnBzp53Sqrcls inlägg

Hello @Seller_vpnBzp53Sqrcl,

Thank you for reaching out. My apologies on the frustration that this has caused. I will go ahead and review your case ID 15066345081 and respond back shortly with next steps.

Thank you for your patience.

Cheers,

Micah

31
Svar
Följ den här diskussionen om du vill få en avisering om ny aktivitet