Need Help with A to Z claim denied appeal
HELP I need someone from Amazon to assist.
Customer claimed non-receipt & requested a refund through A to Z claim.
I had purchased Amazon shipping. Tracker indicates package was delivered. A to Z claim indicates seller funded refund and my odr is impacted.
Package was shipped on time, delivered by Amazon delivery. I had filed an A to Z appeal, dont understand why it was denied. The claim should be funded by Amazon and my odr shouln't have been impacted.
Need Help with A to Z claim denied appeal
HELP I need someone from Amazon to assist.
Customer claimed non-receipt & requested a refund through A to Z claim.
I had purchased Amazon shipping. Tracker indicates package was delivered. A to Z claim indicates seller funded refund and my odr is impacted.
Package was shipped on time, delivered by Amazon delivery. I had filed an A to Z appeal, dont understand why it was denied. The claim should be funded by Amazon and my odr shouln't have been impacted.
7 svar
Seller_OvL8C4BJWiuS9
Was the item scanned as "accepted" by the carrier on or before the ship by date?
