Expedited, two-day, and one-day delivery options are not displaying to our customers
Expedited, two-day, and one-day delivery options are not displaying to our customers for merchant fulfilled listings.
We have opened support cases dating back over one month (04/22/2024).
Case ID numbers: 15159652591, 15274684371, 15296108621.
This is important, and we are losing business. We have followed the advice of creating a new shipping template, and this has not resolved the issue. We are requesting escalation and resolution to this issue as soon as possible.
Expedited, two-day, and one-day delivery options are not displaying to our customers
Expedited, two-day, and one-day delivery options are not displaying to our customers for merchant fulfilled listings.
We have opened support cases dating back over one month (04/22/2024).
Case ID numbers: 15159652591, 15274684371, 15296108621.
This is important, and we are losing business. We have followed the advice of creating a new shipping template, and this has not resolved the issue. We are requesting escalation and resolution to this issue as soon as possible.
1 svar
Dominic_Amazon
Hi @Seller_j67vIJm35DPdG,
Dominic from Amazon here, I will escalate this internally. Please keep an eye on your case log.
Best,
Dominic
