Seller fulfilled orders returning to sender are being sent to Amazon warehouse
Anyone else having issues with this. I have had 3 or 4 orders that were returned to sender but UPS sent it to an Amazon warehouse stating that This account # K100A6, is an Amazon Marketplace Account. shipping was purchased from Amazon buy shipping.
Seller fulfilled orders returning to sender are being sent to Amazon warehouse
Anyone else having issues with this. I have had 3 or 4 orders that were returned to sender but UPS sent it to an Amazon warehouse stating that This account # K100A6, is an Amazon Marketplace Account. shipping was purchased from Amazon buy shipping.
5 svar
KJ_Amazon
Hello @Seller_bE9FXINpbLeHO
Thanks for checking in about those shipments.
Were the orders shipped on time and the labels purchased using a "Claims Protected" shipping service in Buy Shipping? If so, the shipments will have A-to-Z claims protections against "Package didn’t arrive" claims.
Please review the Amazon Buy Shipping protections help page for further details.
KJ_Amazon
