Inactive out of stock but shows avaliable


#41

yes the shipment was received but none of them sold at all went straight to inactive


#42

When you said further up that you deleted and relisted , did you use the same sku ?


#43

yes i copied the same sku and all the information exactly the same and reuploaded it


#44

Is the stock showing as stranded ?


#45

yes and when i go the manage inventory then search suppressed and inactive inventory it tells me what its out of stock and i need to restock the item


#46

That’s not stranded then
They are just reserved

What did the detailed reserved inventory report show ?


#47


#48

is this what your talking about


#49

I normally use reports - fulfilment by amazon - reserved inventory but download it as a csv rather than text so that it’s clearer


#50


#51

these are the opinion’s i have


#52

Do you have a letter of authorisation from those brands as its showing them as being sold only by new sellers, which is sometimes a bit of a red flag


#53

Under inventory click show more and choose reserved inventory


#54


#55

i assume this is it


#56

If you download as a csv it’s easier to read as it’s in table format


#57

It’s a bit awkward to see without it being a csv but looking at the lines, they all seem to be in fc processing bar the 1st one where one is in fc transfer


#58


#59

is that better


#60

thank you though i have really apprecatied your help i wouldnt of gotten to the bottom of this without your help and now i know more about this for next time