Hello @JkLong ,
This is Xeno from Amazon to help you with your concerns.
We understand the concern about your account verification. Let’s work together in finding the solution.
I really appreciate you for the information that you have provided in the form of screenshots, which has made things easy to understand.
In order to resolve this issue, we would request you to follow the instructions provided by the team through the Performance Notification so that they can review the information and help you accordingly. Also, I do understand that the name on your selling account and documentation are not similar, hence in this case we would request you to raise a case by clicking here, with the same information in a detailed manner so that they can review it, take the next course of action and help you with the best possible resolution.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Xeno.