I do not know where to write, this is my last chance.

Sweden support is not working normally as they should. I am brand owner, and unfortunately a lot of my items has been added by amazon system to amazon retail listing. And to this moment some sizes of my items are at amazon retail listing, and some sizes at mine. This is not ok for me, because customers need to see all variations at one listing. Im writing about this to support and asking them to disconnect my items from retail, because only support can do it. They are answering to me standard copy paste answers that they can not do it.

I had similar problems at all marketplaces, and they are disconnecting items from retail after one message , here I need to write 10 messages to support and they are not listening to me.

Im really tired Im paying money for fba, for advertising and no sellings because some sizes are at retail listing and some at mine. As a brand owner I have all right to sell my items at my listing!!!! Im asking someone to see this message and help me. I can give all cases numbers and you will be in shock homy many they are. and nobody is not helping.

Hello.

I hope this message will be read by Amazon relevant team.

We encourage them to support us in our case ID 10977613182 which we started on March-31, 2025 and until now April-23, 2025 it is not yet resolved.

Case described in short:

We are brand owner of two ASINs but unable to relist them with the desired prices. The system generates error about potential high pricing error. We have never sold any of those two ASINs in Sweden. Additionally, we were able to successfully relist the variations of those ASINs with the same prices as the two ASINs. Both ASINs are FBA offers.

Amazon responded with recommendataion to relist them with lower price. But the lowest price the system gives us to relist is 11 times lower than our desired prices. If we relist with the that price, customers will buy out all our stock very quickly and we will go to negative margins.

We also provided external links to similar competing products but no success.

Amazon responds with the same message saying to relist with lowest price which is going to kill our inventory and get us to negative margin.

If anyone faced similar issue, please also respond.

Thank you