Nightmare deactivation
Hi can anyone help? I have been attempting to verify my account for too long too even say now! I keep getting an email to say it all verified and can start selling but then once i log into my account it still states my account is deactivated…? And then once i click onto the reason why it takes me too a page to submit company info and address details along with beneficiary owner and legal representative details. I submit it and then will get an email to say i can start selling but then log in and says the same thing- account deactivated. ITS become an absolute nightmare! I would be SUPER grateful if anybody can help me x
Julia_Amzn
@ The_Little_Shop I think you are one of the best mods in this Forum! thank you!
Hello @ Organix_Ltd ,
I am sorry you are facing issues with your account…
I will move your thread to the UK Account Health forum, where you will get more assistance on this matter.
Hope you will resolve it very soon!
Best of luck,
Julia.
Seller_7VbclcPFFRTnc
Your account is from 2020
Have you ever sold ?
Is this reverification ?
Check bank account is verified as well as a valid credit card
Can uou screenshot the performance notification or banner
Seller_lmykE74YxyiPQ
Thankyou Little-Shop for trying to help me. Yes my account was initially created from 2020. I’ve had a delay due to personal reasons and having a baby but I have been trying to reactivate for months on end now. I’ve never sold anything on this account but changed its name as I’ve trademarked and setup a company.
Yes bank account and credit card is verified.
Seller_lmykE74YxyiPQ
Yes I think it was setup as an individual account at the beginning of setup.
Seller_7VbclcPFFRTnc
@Julia_Amazon can you move this into account health so that an account health specialist can look into this
Julia_Amzn
@ The_Little_Shop I think you are one of the best mods in this Forum! thank you!
Hello @ Organix_Ltd ,
I am sorry you are facing issues with your account…
I will move your thread to the UK Account Health forum, where you will get more assistance on this matter.
Hope you will resolve it very soon!
Best of luck,
Julia.
Seller_lmykE74YxyiPQ
Thankyou @ The_Little_Shop and Julia. Hopefully I will finally reach too a resolution and sell.
Seller_lmykE74YxyiPQ
No, that’s my old account name. It should be Mama Dazzler.
Seller_lmykE74YxyiPQ
I did register initially under organix Ltd but thought it had changed a long while ago as I’ve gone through transferring and changing new business account information, such as; company number, bank account and new address. I have also given evidence of personal residential address and driving license details.
It’s a business bank account I’ve put through and it’s under Mama Dazzler. However, on the bank statement there’s nothing to say in my name it’s all through company name. Does that make a difference?
Thankyou x
Seller_lmykE74YxyiPQ
Sorry I’m not being very clear. I registered as an individual seller but called it organix Ltd- (it wasn’t a registered company and I didn’t really understand the system) and then changed it too mama dazzler which is a registered business using the transfer account button.
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