Used item returned to Seller
FBS item sold returned by custome after 50 days obviously well used. No packaging, and all labels removed. Dirty. Amazon refunded at first click. Refuses to grant us a 50% return of money according to our policy regarding used items. This has happened twice, no matter how many times we submit a safe-t claim with the pictures and description. They have only refunded the original shipping. How can amazon allow for customers to be this abusive to the system.
Used item returned to Seller
FBS item sold returned by custome after 50 days obviously well used. No packaging, and all labels removed. Dirty. Amazon refunded at first click. Refuses to grant us a 50% return of money according to our policy regarding used items. This has happened twice, no matter how many times we submit a safe-t claim with the pictures and description. They have only refunded the original shipping. How can amazon allow for customers to be this abusive to the system.
0 svar
Quincy_Amazon
Hello @Seller_SHfyw4g6hhm3f
Thank you for posting your inquiry to the Forums.
It sounds like you have already opened a SAFE-T Claim regarding this concern. Would you mind sharing that claim ID number with me so I can review your issue fully and read through the correspondence already provided?
Looking forward to your reply.
Regards,
Quincy_Amazon
