Amazon Customer Return, Refund Policy Abuse
Customer purchased 4 glass mugs. The description says size is 4 inches, by 4 inches, by 2 inches tall and holds 16fl oz. of liquid. The listing says this three times, including on the detail page. Customer used the product and return it as "Too Small, Bought by Mistake.
Customer purchased a product 33 days ago that said, 1.7fl oz/50ml two times in the listing and on the detail listing page. Customer waited 33 days to return the product bottle empty, stating, "Product was a LOT smaller than expected."
Amazon does nothing to protect the integrity of its return policy, which not only hurts sellers but also honest buyers who will now pay higher prices. We are all both buyers, sellers and many may be stockholders, as well. When Amazon fails us as sellers, they fail us as buyers and stockholders too. Good to know we can be returning many more items to Amazon as buyers than we have been.
Amazon Customer Return, Refund Policy Abuse
Customer purchased 4 glass mugs. The description says size is 4 inches, by 4 inches, by 2 inches tall and holds 16fl oz. of liquid. The listing says this three times, including on the detail page. Customer used the product and return it as "Too Small, Bought by Mistake.
Customer purchased a product 33 days ago that said, 1.7fl oz/50ml two times in the listing and on the detail listing page. Customer waited 33 days to return the product bottle empty, stating, "Product was a LOT smaller than expected."
Amazon does nothing to protect the integrity of its return policy, which not only hurts sellers but also honest buyers who will now pay higher prices. We are all both buyers, sellers and many may be stockholders, as well. When Amazon fails us as sellers, they fail us as buyers and stockholders too. Good to know we can be returning many more items to Amazon as buyers than we have been.
1 svar
SEAmod
Hi @Seller_CWVqoa7bcBLFI
Thank you for visiting the seller forums and sharing your thoughts about the buyers versus the sellers on Amazon.com. I hope in the future you are able to balance out the whims of buyers and become a very profitable seller on Amazon.
Best regards,
Susan