Similar to previous years, our standard returns window will be temporarily extended in all EU stores to give customers the confidence to shop early for the holidays and help you increase your sales.

Our 2024 Extended Holiday Returns policy requires that items bought between November 1, 2024, and December 25, 2024, can be returned until January 31, 2025, or within 30 days from receipt, whichever is later, in the following stores:

• Amazon.co.uk
• Amazon.de
• Amazon.fr
• Amazon.it
• Amazon.nl
• Amazon.pl
• Amazon.se
• Amazon.com.be

This excludes items bought on Amazon.de and Amazon.it in the Camera, Electronics, Office Products, PC, Wireless, Video Games, Music, and Video/DVD categories, which can be returned until January 15, 2025, or within 14 days from receipt, whichever is later.

Items bought on Amazon.es between November 1, 2024, and January 6, 2025, can be returned until February 6, 2025, or within 30 days from receipt, whichever is later.

The extended return window applies to seller-fulfilled, FBA, and Amazon Retail orders.

Although the returns window for orders will be extended, returns eligibility for all orders remains the same.